Email support
Email is the official support channel. Your message is used only to respond to your request and maintain necessary support records.
support@practicalbyteapps.comSupport
How can we help?
Contact Practical Byte Apps for help with Fiber Color ID, billing questions, bug reports, or privacy requests.
For faster troubleshooting
Include the following when it applies:
- • App version, and your iOS or Android version
- • Cable size and selected tube count
- • Fiber number or color combination entered
- • Expected result and the result displayed
Purchases
Fiber Color ID has one optional in-app purchase: a single $19.99 unlock. It is not a subscription — the charge does not recur, and there is nothing to renew or cancel. Apple processes it on iOS and Google Play processes it on Android, depending on where you installed the app, and refunds are handled by that store. Email us if the app does not recognize a purchase you have already made.